Route10 | 10 Gig Multi-WAN Router | High-Performance Qualcomm Quad-Core Hardware-Accelerated VPN Router | 2 10 Gbps SFP+ and 4 2.5 Gbps Ports | Real-Time Stats | Load Balancing | 40W PoE+

I've been impressed by this router. I was in the market for a 10 Gb capable router. The router that my fiber provider gave me with my service (Eero) didn't have support for multiple VLANs. I looked at the home Netgear and Linksys routers but not only were they more expensive than the Route 10, but they lacked SFP+ slots and didn't have all the features I was looking for. Any router capable of being flashed with OpenWRT didn't seem to be able to actually push 10G. Next I considered mini PCs designed for OPNsense/pfSense. Most had Intel N100 or N105 CPUs. The reviews weren't super encouraging that these CPUs could handle 10Gb throughput. That and once you added RAM and M.2 to them, they were much more than this router.My network background is strictly Cisco CLI, but the setup wasn't too hard to pick up. For initial setup, you simply create an account on Alta, connect your router to the internet and enter the serial number into your account. This is the default method for configuration (Alta calls it Control) where the router is configured via the cloud. There is no license fee for this option. Alta also provides a free VM/Docker image of Control if you want to run it locally. For my home setup, there wasn't much advantage to running it locally so I opted to use the default cloud method.After a few minutes of clicking around, I was able to set up multiple VLANs with DHCP pools and reservations, tie in some existing non-Alta APs, set up port forwarding and configure additional firewall rules.The documentation on the site is somewhat lacking, but I was able to find any information I needed on the forum. The software is actively being updated with new features. A few months ago, they added the ability to run a Wireguard server on the router.If you're in the market for a 10Gb capable router and feel comfortable with basic network concepts like firewall rules, VLANs port forwarding, etc, I would highly recommend this router.

UPDATE 5/27/25 - Renewed Confidence Thanks to Follow-Through and LeadershipAfter early frustrations with support following a hardware failure, I’m pleased to report that Alta Labs has made significant strides in addressing my concerns. Most notably, Alta Labs CEO Chase Harrison personally ensured that my case was handled appropriately when other hands had fallen short. That level of ownership speaks volumes.Several support reps, including managers and members of parent company Soundvision Technologies, followed through on their promises with full testing, transparency, and a genuine overhaul of the support experience.The Route10 Router remains a fantastic piece of hardware on paper — and in practice. It offers excellent performance, a robust feature set, and meaningful updates on the horizon. My earlier concerns about being left on my own in the event of failure have been resolved, and my experience has changed for the better.Alta Labs listened, responded, and made it right — and that earns back both trust and respect.Original ReviewThe Route10 is, on paper, a fantastic piece of hardware. It performs incredibly well, offers a strong feature set, and has exciting potential with more updates on the horizon. Unfortunately, all of that means very little when you're left stranded after a hardware failure.After a recent storm, one of the POE ports failed - taking out an AP6 Pro Wi-Fi 6 access point with it. While I understand that hardware can fail, what followed has been far more disappointing: an utter lack of support from Alta Labs.Despite multiple attempts to reach out, I’ve received little to no response. “Matt” from support has gone completely silent, and the only troubleshooting offered was a basic power cycle. No follow-up, no further assistance, and certainly no replacement options.Alta Labs appears to have no functional after-sale support system. If you’re expecting help outside of standard weekday working hours, forget it. There’s no infrastructure in place for real-world, real-time support, which is critical for networking gear... especially in business or mission-critical environments.Great router, but buyer beware: you're on your own if something goes wrong.