ASTRO Gaming A50 Wireless Headset + Base Station Gen 4 - Compatible with Xbox Series X|S, Xbox One, PC, Mac - Black/Gold

Let me first start out by saying I am a casual gamer. I've been playing Xbox One for the last few years and decided to get this head set for that particular gaming system. This is a great gaming headset! I upgraded from my Turtle Beach headset that served me very well for many years. Here is what I liked and did not like about the Astro A50.Pros:Great sound: Customizable pre-sets and default presets make this headset ideal for those that want to tweak their headset settings. You can easily adjust settings on this headset by using the free Astro app on any Windows PC or Apple OS computer. You can also select one of three headsets loaded on the headset by simply pushing the preset button. This cycles through three presets on the headset (1-3).Great feel: This headset is lightweight. You can easily wear this for 8+ hours during those long gaming sessions and still not get fatigued by wearing it. While the headset is lightweight it is still built very very well and feel solid. You won't feel like you can easily break this headset which for the price point is a good thing. The headset also does not pinch or make my head uncomfortable in anyway and if measured out I have a large head.Wireless: The headset is 100% wireless. The only time you will need to have the headset docked is for charging. There is no cables to get in the way between you and the gaming controller or the gaming console. The freedom is nice. With the wireless capabilities also comes outstanding range. When wearing the headset I can literally go to any area of my apartment and still hear voice and game sounds. It's also nice not being tethered to your controller or console. If you've never experience true wireless gaming this will be mind blowing for you--it was for me.Mic: While some reviews have posted complaints about the mic quality I have had really no issues with the mic. I am careful with it and raise and lower it with ease as to not damage the mechanism. The mic is turned on and off by raising and lowering. Up is in the off/mute position and down is in the on/voice position. No complaints from anyone in my gaming party on not being able to hear me either. You may need to carefully bend the end of the mic inward to your face a bit for best results. Keep in mind that if you do this the mic will hit the headset in the off/mute position so be careful not to damage it. While it would be nice to have a switch to tap to turn the mic on or off it is also nice to have the mic up out of the way for those solo gaming sessions or if you don't feel like being social during a particular gaming session.Cons:Adjusting in game and voice chat volume: While there is a "rocker switch" to adjust game and voice chat sound it is often confusing and I find myself constantly looking to see which way I should push the switch to adjust either the game volume or voice chat volume. This is especially true if I don't use the headset for several weeks between gaming sessions. Again, I am a casual gamer so this is my experience. Opinions on this will vary!Overall volume: It is nice to be able to easily raise or lower overall sound volume. This is game volume and voice chat volume. The downside to the particular way this headset's volume control works is that it's on a round dial. This dial is too easily manipulated especially if you are resting in a reclined position. I find myself inadvertently lowering the volume in the middle of a gaming session and then I need to remove one hand from the gaming controller to re-adjust the volume control. This is a drawback to the design but not a deal breaker. If you never game in a reclined position you very well may never experience an issue with this!Overall this is light years ahead of any basic headset and even more advanced in many ways over the competitors top end headset models. If you are a serious or casual gamer this is a headset that you should check-out and you'll probably realize that this is the route to go.Thanks for reading!

Brought this headset a while back. It worked great for just short of a year, then I started having all kinds of problems. The headset would frequently disconnect from the base and reconnect a second later even with audio playing. Sometimes it would disconnect and would not reconnected until I pulled the power from the base and plugged it back in (turning the headset off and on was not enough). Eventually, the thing just stopped working altogether. I had an older Astro A50 Gen 3 that I was able to plug in and confirm it was not my PC that was the problem. Additionally, the Gen 3 had none of the disconnect issues the Gen 4 did.I was able to get a replacement fairly easily during my first experience with customer service. However, less than six months later the replacement headset started having the exact same issues the previous did. Then, eventually the second pair also completely stopped working. I contacted Customer Service who, this time, refused any kind of help whatsoever. Apparently, they do this shady thing where the warranty of the second device is actually tied to the first device.Seems to me Logitech and Astro can't provide anything beyond a lemon these days. Which is so disappointing because I used to be such a big proponent of the audio quality of Astro. I would avoid Astro, or at least this model at all costs. I would expect for such an expensive device that Logitech and Astro would be confident enough to stand behind the quality of their product, but they don't seem to with their shady warranty tricks in order to get out of their responsibilities wherever possible.

Product was received in working condition although delayed 1 day, the headset is amazing for shooters i hear a lot more than my older headset using the PRO setting in astro command center, product works as intended for PC using the USB cable included, downloaded astro command center and it was recognized right away as intended and worked perfectly, the headset does come with 0% battery so it needs to be charged before you use the charging doc included and wait for 4 bars before use, the command center gives exact battery life % the charging doc shows a light for every 25%, currently battery life is perfect I'm getting 25 hrs per charge.