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L**N
Concise, practical and focused on the stuff that matters
This book is a concise read about revenue management. It gives practical advice on what’s relevant and what isn’t. I found the latter, the stuff that you can ignore, particularly useful. There are so many KPI’s in hospitality these days that you can’t see the wood for the trees sometimes. The book addresses this challenge by focusing on the triple A of revenue management: Actionable, Accessible and Auditable. It explains how the KPI’s are calculated and offers free downloadable resources. Finally, the author makes a strong point around planning promotions well in advance which to me lies at the heart of sound revenue management. Recommended!
J**P
A System for Hotel Revenue Managers to Follow
This book builds on Johan Hammer’s first book “Revenue Superstar!: The Simple Rules of Hotel Revenue Management”. If the first book was concise, then this one is short, taking only about 30-40 minutes to read. You can read either book without the other, but I would recommend reading Revenue Superstar first.The major difference between the two books is that Revenue Superstar is structured as an introduction or overview of hotel revenue management whilst the Revenue Playbook builds on that to lay out a system to follow.The first half of the book is a structured and quick review of the key points from Revenue Superstar and goes over which numbers are important, the daily pricing activities, groups, and forecasting. The second part of the book is a series of templates for each of the activities in the system with brief instructions and notes.If hotel revenue management is your work, then for the time and money these books are a good investment.
J**N
An expensive notepad
This book is rubbish. 25 page general introduction and then c150 "notes" pages fo you to write on. Buy a notepad instead and save yourself £5.
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